DELIVERY

We cannot guarantee a precise delivery time unless flowers are for a specific pre-ordered event. However we will make every effort to accommodate your delivery request.

 

TIMESCALE

To reduce waste and ensure freshness; we do not hold excess stock.

We require a minimum of three days to design, make and if appropriate deliver your order.

Please notify us three days before your required delivery/or to arrange the collection time of the order.

NB: If your order is urgent; or immediate a specific delivery day/time maybe accommodated; please contact us and we will see if we can dispatch your order earlier.

 

LOCAL AREA (Norfolk)

Delivery within a 2 mile radius of Holt £3

Delivery within a 10 mile radius of Holt £6

Delivery within a 20 mile radius of Holt £10

All subject to a minimum order value of £20.00, unless otherwise agreed upon arrangement.

Prices are accurate at the time of printing and include UK Vat (currently at 20%.)

National (England, Scotland & Wales)

 

Everlasting flowers minimum order £20.00, delivery from £10 with prior agreement upon arrangement.

If the recipient is not at home we will leave the flowers in a safe place that you have specified and agreed, leaving a card informing the recipient of the location.

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Delivery to a location or venue, please contact us so we can discuss time and access.

You are fully responsible for providing the correct location and address for delivery.

If the location/address information given is incorrect, we accept no responsibility and no refunds will be issued.

 

COLLECTION

Collections may be made by prior arrangement.

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PAYMENT

Full payment for flower designs is required by bank transfer or payment link debit/credit card at the time of ordering your design, unless other payment terms have been agreed upon.

Payment methods. Payment by bank transfer, or other methods that may be agreed upon. If we have not already given you the relevant details, please contact us at indra@wild-designs.co.uk

All events are subject to a 50% deposit to be paid at the time of confirming your booking.

Full payment of the remaining balance is required 28 days before your event.

Payments not received. If payment is not received by the due date within the payment terms, your booking maybe cancelled. Where you owe payment, you will also be liable for any extra costs incurred to recover the outstanding amount owed.

 

We never store or have further access to your debit or credit card details after your order or completion of the event.